What should I do if my user name and/or password aren’t working?

Please email Aspen support for Braintree High School or email Aspen support for middle schools with:

  1. Your name
  2. Your child’s name
  3. His/her school
  4. His/her homeroom number
  5. His/her house number for BHS
  6. A brief description of the problem you are having.

Show All Answers

1. What is Aspen?
2. What is the URL for Aspen?
3. What should I do if I forget my password?
4. What should I do if my user name and/or password aren’t working?
5. How do I set up my computer to access Aspen?
6. I have not received a username and password - how can I get one?
7. How do I access my student's grading info?
8. How do I sign up for attendance and grade notification emails in Aspen?
9. Where can I read the internet policies?